Animal Shelter Management and Animal Control

We Know Shelter Management!

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Kennel Management and History

Multiple facilities and on- and off-site locations mean you always know where your animals are (and were). You can move or transfer animals inside or outside of your organization, set temporary adoption locations (such as a Petco store), and view complete occupancy history for any location anytime.

Complete Animal History

All location and guardianship changes are tracked so you have a complete history of where (and with whom) the animal has been. All animal-specific events are automatically logged in the Animal Journal, which can be searched, viewed, and printed or e-mailed to anyone.

Current Inventory and Batch Updates

Comprehensive current inventory reports show you which animals are where and let you perform batch operations on selected animals: vaccinate, print documents or animal history reports, add or remove adoption or euthanasia approvals, transfer, put on hold, and more.

PCI-Compliant Payments With Real-Time Tracking

Take payments online and track payment status in real time: licenses, donations, sponsorship, membership, and more. Mirror your financial software's Chart of Accounts, automatically collect sales tax, and run stock or custom financial reports with downloadable detailed backup. The Unpaid Items list ensures that you collect all amounts due, and the system will automatically notify you of payments returned for nonsufficient funds.

Documents and Forms, Your Way

Create an unlimited number of custom cage cards, behavioral evaluations, merge documents, and forms that can be used for any purpose (adoption applications and contracts, bite reports, you name it), and have new submissions automatically e-mailed to anyone. You can also capture signatures and auto-assign new forms to one or more employees or volunteers for handling.

Comprehensive Intake and Outcome

Easily process impounds, DOAs, surrenders, on-site and home quarantines, and multiple-animal intakes using ShelterTrack's quick-fill templates, associated forms and signature documents, automated receipt creation, and auto-calculated availability dates. Set approvals for adoptions or euthanasia and process adoptions, redemptions, transfers, death/euthanasia, and your own user-defined outcomes with automatic form-printing and receipt creation. Store saved signature packets and print or e-mail them to anyone anytime.

Staff and Volunteer Management

Track paid and volunteer time by category with clock-in and clock-out links, create timesheets, and administer employee reviews using your own forms. Multiple custom access classes ensure that system users have access only to what you specify - you can even design their menus and program layouts.

Medical and Scheduling

Vaccinations with expiration tracking, boosters and revaccinations, medications and dose history, medical tests and results, periodic health checks using custom data-entry forms, vet appointments and follow-ups, and surgeries can be scheduled with your on-site clinic or third-party veterinarians. All upcoming items are automatically added to the calendar, drug usage and controlled substances are logged, and medical history reports can be printed or e-mailed to anyone, anytime. The hourly scheduler shows upcoming events in a compact, easy-to-read format and ensures that there are no conflicts for appointments.

Calendar and Reminders

All due items (vet visits, vaccinations, medications, transfers, behavioral evaluations, employee reviews, and more) are automatically added to the calendar, and reminders are prominently displayed so that nothing gets missed.

Maddie's Fund, Petfinder, RescueGroups, Petlink, and FoundAnimals

All software includes hourly feeds to Petfinder and, Maddie's Fund monthly and yearly Shelter Counts that can be saved and displayed on your public Web site, and auto-registration of microchips with Petlink or FoundAnimals.

Adoption Center

Comprehensive adoption information at your fingertips: animals available and becoming available, approval status, applications submitted, pending and recent adoptions, animals at temporary adoption locations (like Petco), animals requested by the public, adoption fees collected, and daily/weekly/monthly/yearly statistics.


Dispatch/calls, violations and enforcements, and cases/investigations are all included, with custom merge documents that can be used for case statements, enforcements, warning notices, and more. Attach documents and photos and print or e-mail history reports to anyone.

Track Address Activity

ShelterTrack includes optional address validation and GIS integration. Address history, occupancy, maps, and directions are included with every address record, and you can export lists to Excel anytime.

Robust Reporting

We have a report for that! Monthly and yearly Maddie's Fund counts, animal inventory, report designers, Length of Stay, and hundreds of charts and graphs can be saved and displayed to the public.

Lost and Found

Let the public enter their own lost and found animals, or automatically add animals to your Found listings on intake. Use our RSS feed or HTML to bring your lost and found listings into your public Web site.

Trap Rentals and Loans

Traps can be ordered and entered into inventory, then checked out and returned with rental fees or on a fee-free basis. An at-a-glance display shows you the current status of all traps (out or available) and tracks specific locations when checked out.

24/7/365 Access on All Devices

All of our software can be used on phones, tablets, laptops, and full-size computers. No limits EVER on devices, users, or data.

Data Downloads

Download animal lists, contact and mailing information, medical history, scheduling items, and more from almost anywhere in the system. You can even design your own search results and download that data!

Custom Public Web Site Included

Create your own clean, simple, and responsive public Web site with unlimited custom Web pages. Works great with any device: computer, phone, or tablet! Or bring in content to your existing site using our RSS feeds or HTML.

Comprehensive People Tracking

Keep tabs on the people in your system with full history (by person and by address), associated people and companies (relatives, employers), and co-guardians for animals. Download e-mail lists or full contact data anytime.

Robust Reporting

Hundreds of reports are included, including visual charts and graphs. Or create your own using our Report Designers – no specialized knowledge necessary.