Feature Comparison

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Add-ons can be found at the bottom of the grid.

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Animals      
Lite
Basic
Advanced
License
Track
Enter-
prise
Import your animals 
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Complete location and guardianship history 
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Animal Journal (automated complete history) 
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Approvals for adoption, hold, and euthanasia 
 
 
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Unlimited files and documents 
 
 
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Unlimited photos and videos 
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Download animals with your choice of data 
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Kennel management 
 
9
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Custom kennel/cage cards 
 
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Intake: Impounds/strays, surrenders, returns 
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Intake: Quarantine, owner/guardian requesting euthanasia, seizure, protective custody 
 
 
 
 
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Multiple-animal intake 
 
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Configurable intake templates 
 
 
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Auto-calculation of availability dates 
 
 
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Automatic status change when animal becomes available 
 
 
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Standard medications, vaccinations, veterinary services, medical tests, and scheduling items auto-added on intake, adoption, redemption, and/or in-shelter moves and transfers 
 
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Foster homes and history 
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Moves and transfers with scheduling 
 
 
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Adoptions with requirements and compliance 
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Temporary adoption locations 
 
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Redemptions/RTOs with requirements and fees 
 
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Transfers to outside organizations 
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Euthanasia and death 
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Batch operations (approve for adoption, schedule for vaccinations, mark medication doses given, print kennel cards, many more) 
 
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Hourly exports to Petfinder, RescueGroups.org, and Adopt-A-Pet 
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Microchip registration with Petlink and FoundAnimals.org 
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Lost and found animals 
 
4
4
4
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Lost and found animals data feed 
 
4
4
4
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Public lost and found animal entry 
 
4
4
4
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Merge documents for medical, general animal info, licensing, and more 
 
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Form-builder for applications, contracts, health checks, home visits, and more 
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Custom behavioral evaluations 
 
 
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Quarantine 
 
 
 
 
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Adoptable animals feed for your public website 
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Courtesy listings 
 
 
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Intake wait list 
 
 
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Co-owners/co-guardians 
 
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Foster-only user accounts restricted to own animals 
 
 
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E-mail animal info to anyone 
 
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Configurable, searchable attributes (good on leash, food-aggressive, etc.) 
 
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Success stories 
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Owner/guardian contact attempts 
 
 
 
 
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Monthly and yearly Maddie's Fund reporting, including Shelter Animal Counts 
 
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Length of Stay reporting 
 
 
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Medical      
Lite
Basic
Advanced
License
Track
Enter-
prise
Vaccinations with scheduling and due-date/expiration tracking 
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Revaccinations and boosters 
 
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Medications and dose entry/history 
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Medical tests and results 
 
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Vet appointments and appointment conflict resolution 
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Vet visits and services, surgeries, and follow-ups 
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Batch operations (schedule for vaccinations, administer medications, more) 
 
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Standard services and fees per veterinarian 
 
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Veterinary exam templates 
 
 
 
 
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Drug-usage logging 
 
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Controlled substances: inventory, logging, tracking 
 
7
7
 
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On-site clinic with scheduling 
 
5
5
 
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Periodic health checks with form-builder 
 
 
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Vaccination and spay/neuter certificates 
 
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People and Companies      
Lite
Basic
Advanced
License
Track
Enter-
prise
Import people, contact info, and associated animals 
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Import address/GIS data 
 
 
 
 
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DO NOT ADOPT list 
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QUESTIONABLE list 
 
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Contact information export 
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Mapping and directions for addresses 
 
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Complete history by address 
 
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Address validation and GIS integration 
 
 
 
 
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Correspondence history 
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Distribution lists 
 
 
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Duplicate consolidation 
 
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Membership with online purchase and renewal 
 
11
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11
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Merge documents for donations (individual or cumulative) and membership 
 
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System Users and Staff      
Lite
Basic
Advanced
License
Track
Enter-
prise
Custom volunteer application 
 
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Security classes with configurable permissions 
 
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Downloadable user audit history 
 
 
 
 
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User audit 
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Employee and volunteer reviews using your own form 
 
 
 
 
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Mobile clock-in/clock-out 
 
8
8
8
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Staff and volunteer time-tracking with work categories, pay periods, and clock-in and -out 
 
8
8
8
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Tasks, notifications, and reminders 
 
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Licensing      
Lite
Basic
Advanced
License
Track
Enter-
prise
Microchip registration with Petlink and Found Animals 
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Permits and renewals 
 
 
 
 
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Import license and microchip data 
 
3
3
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Licenses, rabies tags, and microchips 
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Issue and renew licenses 
 
3
3
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Merge documents for renewals, reminders, and past-due notices 
 
3
3
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Calculated licensing fees by rabies expiration, breed, species, age, geographical area, date, senior/disabled, service animals, altered/unaltered, and user-defined criteria 
 
3
3
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Licensing requirements and compliance 
 
3
3
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Online purchase and renewal 
 
3
3
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Real-time payment tracking 
 
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Add licenses or microchips with adoptions and other outcomes 
 
3
3
 
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Downloadable renewal lists 
 
3
3
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Nightly e-mailing of renewal notices 
 
 
 
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Permits, requirements, and compliance 
 
 
 
 
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Legal      
Lite
Basic
Advanced
License
Track
Enter-
prise
Import your dispatch records, cases, and enforcements 
 
2
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Cases and investigations 
 
2
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Dispatch with related actions, cases, and enforcements 
 
2
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2
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Warnings, citations, other enforcements 
 
2
2
2
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Associated files (photos, documents, videos) 
 
2
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2
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E-mail call summaries to officers in the field 
 
2
2
2
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Directions and mapping for addresses 
 
2
2
2
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Time-tracking and statistical reporting for dispatch/calls 
 
2
2
2
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Violation history by person and address 
 
2
2
2
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Unknown violator tracking and resolution 
 
2
2
2
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Documents and Forms      
Lite
Basic
Advanced
License
Track
Enter-
prise
Form-Builder: Adoption Application, Adoption Contract 
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Form-Builder: Unlimited forms of any type, used for any purpose (applications and contracts, foster and volunteer applications, home visits, etc.) with your choice of controls and data types 
 
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Custom merge documents for animals, medical, licensing, donation acknowledgments, and more 
 
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Form-processing fees 
 
 
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Signature capture 
 
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Automatic notification and e-mailing of newly submitted forms 
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Financial      
Lite
Basic
Advanced
License
Track
Enter-
prise
Online donations: fixed fee, variable fee, or recurring 
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Donations manager and statistics 
 
 
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Animal sponsorship with automatic totals and progress toward goal 
 
 
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Fee receipts with unlimited line items and payments 
 
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Custom receipt templates 
 
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Chart of Accounts 
 
 
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General Ledger and transaction download 
 
 
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Daily Cash report 
 
 
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Nonsufficient funds (NSF) notifications 
 
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Unpaid items log 
 
 
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Invoicing 
 
 
 
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Vouchers, coupons and gift certificates 
 
 
 
 
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General and Reporting      
Lite
Basic
Advanced
License
Track
Enter-
prise
Milestone-based checklists 
 
 
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Custom fields and data collection, configurable and searchable 
 
1
1
1
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Configurable numbering for animals, receipts, people, and more 
 
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Multiple shelters/facilities 
 
 
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Inventory: Ordering and receiving, shrinkage, restock reporting 
 
6
6
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Trap rentals and loans 
 
10
10
10
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Shelter calendar and scheduling 
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Event moderation, attendance, and tracking 
 
12
12
12
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Report Designers 
 
 
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Visual Reporting (charts and graphs) 
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Phone call log 
 
 
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Public Web Site      
Lite
Basic
Advanced
License
Track
Enter-
prise
Online donations (fixed, variable, and/or recurring) 
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Animal Match with instant results 
 
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Animal search 
 
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Animals by Location 
 
 
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Animal sponsorship with real-time payment status and tracking 
 
 
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Lost and Found Animals 
 
4
4
4
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Online license purchase and renewal with real-time payment status and tracking 
 
3
3
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Membership and renewals with real-time payment status and tracking 
 
11
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11
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Password-protected public user accounts 
 
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L
Lite
B
Basic
A
Advanced
LT
License
Track
E
Enterprise
#
Add-ons can be found at the bottom of the grid.
Animals      
Import your animals 
L
B
A
LT
E
Complete location and guardianship history 
L
B
A
LT
E
Animal Journal (automated complete history) 
L
B
A
LT
E
Approvals for adoption, hold, and euthanasia 
 
 
A
 
E
Unlimited files and documents 
 
 
A
LT
E
Unlimited photos and videos 
L
B
A
LT
E
Download animals with your choice of data 
L
B
A
LT
E
Kennel management 
9
 
A
 
E
Custom kennel/cage cards 
 
B
A
 
E
Intake: Impounds/strays, surrenders, returns 
L
B
A
 
E
Intake: Quarantine, owner/guardian requesting euthanasia, seizure, protective custody 
 
 
 
 
E
Multiple-animal intake 
 
B
A
 
E
Configurable intake templates 
 
 
A
 
E
Auto-calculation of availability dates 
 
 
A
 
E
Automatic status change when animal becomes available 
 
 
A
 
E
Standard medications, vaccinations, veterinary services, medical tests, and scheduling items auto-added on intake, adoption, redemption, and/or in-shelter moves and transfers 
 
B
A
 
E
Foster homes and history 
L
B
A
 
E
Moves and transfers with scheduling 
 
 
A
 
E
Adoptions with requirements and compliance 
L
B
A
 
E
Temporary adoption locations 
 
B
A
 
E
Redemptions/RTOs with requirements and fees 
 
B
A
 
E
Transfers to outside organizations 
L
B
A
 
E
Euthanasia and death 
L
B
A
 
E
Batch operations (approve for adoption, schedule for vaccinations, mark medication doses given, print kennel cards, many more) 
 
B
A
 
E
Hourly exports to Petfinder, RescueGroups.org, and Adopt-A-Pet 
L
B
A
 
E
Microchip registration with Petlink and FoundAnimals.org 
L
B
A
 
E
Lost and found animals 
4
 
E
Lost and found animals data feed 
4
 
E
Public lost and found animal entry 
4
 
E
Merge documents for medical, general animal info, licensing, and more 
 
B
A
LT
E
Form-builder for applications, contracts, health checks, home visits, and more 
L
B
A
 
E
Custom behavioral evaluations 
 
 
A
 
E
Quarantine 
 
 
 
 
E
Adoptable animals feed for your public website 
L
B
A
 
E
Courtesy listings 
 
 
A
 
E
Intake wait list 
 
 
A
 
E
Co-owners/co-guardians 
 
B
A
LT
E
Foster-only user accounts restricted to own animals 
 
 
A
 
E
E-mail animal info to anyone 
 
B
A
 
E
Configurable, searchable attributes (good on leash, food-aggressive, etc.) 
 
B
A
LT
E
Success stories 
L
B
A
 
E
Owner/guardian contact attempts 
 
 
 
 
E
Monthly and yearly Maddie's Fund reporting, including Shelter Animal Counts 
 
B
A
 
E
Length of Stay reporting 
 
 
A
 
E
Medical      
Vaccinations with scheduling and due-date/expiration tracking 
L
B
A
LT
E
Revaccinations and boosters 
 
B
A
 
E
Medications and dose entry/history 
L
B
A
 
E
Medical tests and results 
 
B
A
 
E
Vet appointments and appointment conflict resolution 
L
B
A
 
E
Vet visits and services, surgeries, and follow-ups 
L
B
A
 
E
Batch operations (schedule for vaccinations, administer medications, more) 
 
B
A
 
E
Standard services and fees per veterinarian 
 
B
A
 
E
Veterinary exam templates 
 
 
 
 
E
Drug-usage logging 
 
B
A
 
E
Controlled substances: inventory, logging, tracking 
7
 
 
E
On-site clinic with scheduling 
5
 
 
E
Periodic health checks with form-builder 
 
 
A
 
E
Vaccination and spay/neuter certificates 
 
B
A
 
E
People and Companies      
Import people, contact info, and associated animals 
L
B
A
LT
E
Import address/GIS data 
 
 
 
 
E
DO NOT ADOPT list 
L
B
A
 
E
QUESTIONABLE list 
 
B
A
 
E
Contact information export 
L
B
A
LT
E
Mapping and directions for addresses 
 
B
A
LT
E
Complete history by address 
 
B
A
LT
E
Address validation and GIS integration 
 
 
 
 
E
Correspondence history 
L
B
A
LT
E
Distribution lists 
 
 
A
LT
E
Duplicate consolidation 
 
B
A
LT
E
Membership with online purchase and renewal 
11
 
A
E
Merge documents for donations (individual or cumulative) and membership 
 
B
A
 
E
System Users and Staff      
Custom volunteer application 
 
B
A
LT
E
Security classes with configurable permissions 
 
B
A
LT
E
Downloadable user audit history 
 
 
 
 
E
User audit 
L
B
A
LT
E
Employee and volunteer reviews using your own form 
 
 
 
 
E
Mobile clock-in/clock-out 
8
 
E
Staff and volunteer time-tracking with work categories, pay periods, and clock-in and -out 
8
 
E
Tasks, notifications, and reminders 
 
B
A
LT
E
Licensing      
Microchip registration with Petlink and Found Animals 
L
B
A
LT
E
Permits and renewals 
 
 
 
 
E
Import license and microchip data 
3
 
LT
E
Licenses, rabies tags, and microchips 
L
B
A
LT
E
Issue and renew licenses 
3
 
LT
E
Merge documents for renewals, reminders, and past-due notices 
3
 
LT
E
Calculated licensing fees by rabies expiration, breed, species, age, geographical area, date, senior/disabled, service animals, altered/unaltered, and user-defined criteria 
3
 
LT
E
Licensing requirements and compliance 
3
 
LT
E
Online purchase and renewal 
3
 
LT
E
Real-time payment tracking 
 
B
A
LT
E
Add licenses or microchips with adoptions and other outcomes 
3
 
 
E
Downloadable renewal lists 
3
 
LT
E
Nightly e-mailing of renewal notices 
 
 
 
LT
E
Permits, requirements, and compliance 
 
 
 
 
E
Legal      
Import your dispatch records, cases, and enforcements 
2
 
E
Cases and investigations 
2
 
E
Dispatch with related actions, cases, and enforcements 
2
 
E
Warnings, citations, other enforcements 
2
 
E
Associated files (photos, documents, videos) 
2
 
E
E-mail call summaries to officers in the field 
2
 
E
Directions and mapping for addresses 
2
 
E
Time-tracking and statistical reporting for dispatch/calls 
2
 
E
Violation history by person and address 
2
 
E
Unknown violator tracking and resolution 
2
 
E
Documents and Forms      
Form-Builder: Adoption Application, Adoption Contract 
L
B
A
 
E
Form-Builder: Unlimited forms of any type, used for any purpose (applications and contracts, foster and volunteer applications, home visits, etc.) with your choice of controls and data types 
 
B
A
LT
E
Custom merge documents for animals, medical, licensing, donation acknowledgments, and more 
 
B
A
LT
E
Form-processing fees 
 
 
A
 
E
Signature capture 
 
B
A
LT
E
Automatic notification and e-mailing of newly submitted forms 
L
B
A
LT
E
Financial      
Online donations: fixed fee, variable fee, or recurring 
L
B
A
 
E
Donations manager and statistics 
 
 
A
 
E
Animal sponsorship with automatic totals and progress toward goal 
 
 
A
 
E
Fee receipts with unlimited line items and payments 
 
B
A
LT
E
Custom receipt templates 
 
B
A
LT
E
Chart of Accounts 
 
 
A
LT
E
General Ledger and transaction download 
 
 
A
LT
E
Daily Cash report 
 
 
A
LT
E
Nonsufficient funds (NSF) notifications 
 
B
A
LT
E
Unpaid items log 
 
 
A
LT
E
Invoicing 
 
 
 
LT
E
Vouchers, coupons and gift certificates 
 
 
 
 
E
General and Reporting      
Milestone-based checklists 
 
 
A
LT
E
Custom fields and data collection, configurable and searchable 
1
 
E
Configurable numbering for animals, receipts, people, and more 
 
B
A
LT
E
Multiple shelters/facilities 
 
 
A
LT
E
Inventory: Ordering and receiving, shrinkage, restock reporting 
6
 
LT
E
Trap rentals and loans 
10
 
E
Shelter calendar and scheduling 
L
B
A
LT
E
Event moderation, attendance, and tracking 
12
 
E
Report Designers 
 
 
A
LT
E
Visual Reporting (charts and graphs) 
L
B
A
LT
E
Phone call log 
 
 
A
LT
E
Public Web Site      
Online donations (fixed, variable, and/or recurring) 
L
B
A
LT
E
Animal Match with instant results 
 
B
A
 
E
Animal search 
 
B
A
LT
E
Animals by Location 
 
 
A
 
E
Animal sponsorship with real-time payment status and tracking 
 
 
A
 
E
Lost and Found Animals 
4
 
E
Online license purchase and renewal with real-time payment status and tracking 
3
 
LT
E
Membership and renewals with real-time payment status and tracking 
11
 
A
E
Password-protected public user accounts 
 
B
A
LT
E
Add-Ons
Add to ShelterTrack Basic, Advanced, or LicenseTrack for $50/mo.
1
  Custom Data
    Design and collect custom data for animals, people, licenses, and more. Use your choice of controls and data types. Make custom values required or optional.
2
  Legal and Law Enforcement
    Cases, dispatch, enforcements, and actions. Call time-tracking and statistical reporting (average response times, etc.). E-mail summaries to officers in the field.
3
  Advanced Licensing
    Calculated rates, online purchase and renewal, renewal processing. Nightly e-mailing of renewal documents and past-due notices. Rabies expiration tracking.
4
  Lost and Found
    Lost and found animals, including public entry. Ability to add animals to FOUND listings on intake. Ability to send found animals to Petfinder and/or RescueGroups.
5
  On-Site Clinic
    Appointments and appointment conflict resolution, veterinarians and veterinary staff, scheduling and calendaring, detailed medical history reports with attachments.
6
  Inventory
    Ordering and receiving, multiple locations, auto-numbering, shrinkage, restock, invoicing.
7
  Controlled Substances
    Inventory and detailed drug-usage logging (also requires Inventory add-on).
8
  Time-Tracking
    Work categories, timesheets and pay periods, clock in and clock out, supervisor views.
9
  Kennel Management
    Dimensions, species, and capacities, current and prior occupants, intake selection (under or at/over capacity).
10
  Trap rentals and loans
    Inventory, rental and loan tracking, one-click check-in, receipts, invoicing.
11
  Membership
    Membership and renewals, configurable membership categories and fees, online purchase and renewal.
12
  Moderated Events
    Classes or other moderated events with leader and co-leader, location, registration, attendance tracking, and e-mailing.
13
  Vouchers, Coupons, Gift Certificates
    Vouchers used for any purpose (e.g., spay/neuter), coupons that discount a purchase, and gift certificates that can be sold and redeemed.


Only available in Enterprise: • Staff/volunteer reviews   • Intake types quarantine, seizure, protective custody, owner/guardian requesting euthanasia   • Boarding   • Cremation/remains-handling   • Owner/guardian contact attempts on or after intake   • Receipt-level discounting   • Intake Report Designer   • Quarantine   • Address/GIS data import   • Address validation   • Permits