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Web-Based, Mobile-Friendly Database Software for Animal Shelters.

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SHELTER MANAGEMENT ANYWHERE, ANYTIME

Our Web-based software lets you work at the shelter, on the road, or from home 24/7. Use your phone, tablet, or computer to take in animals, add photos, fill out forms, respond to calls, capture e-signatures, and more - anywhere, anytime, and on any device.

COMPREHENSIVE AND CONFIGURABLE

ShelterTrack includes everything you need to manage your busy shelter: Intake and outcome, quarantine, approvals, licensing, scheduling, law enforcement, lost and found, traps, staff/volunteer management, and more. You can add your own custom forms and data fields and design reports, too.

HELP IS ALWAYS AT HAND

UNLIMITED support and training are included with all of our software. Whether your needs are simple or complex, you'll get competent assistance in a timely manner. Full documentation and training videos are included with every package, and you can even add your own custom help text to any screen!


Built-In Data Import

No data conversion necessary! ShelterTrack's import programs bring in your existing data including animals, medical, people, microchips and licenses, calls/cases/enforcements, and addresses.

Comprehensive Kennel Management

The ability to add multiple facilities, kennels (with visual layout and occupancy history), foster homes, on- and off-site locations, other sheltering organizations, and temporary adoption locations means you always know where your animals are (and were). Complete location and guardianship history is retained for every animal.

Flexible Intake and Outcome

Easily process impounds, DOAs, surrenders, on-site and home quarantines, and multiple-animal intakes using ShelterTrack's quick-fill templates, associated forms and signature documents, automated receipt creation, and auto-calculated availability dates. Set approvals for adoptions or euthanasia and process adoptions, redemptions, transfers, death/euthanasia, and your own user-defined outcomes with automatic form-printing and receipt creation. Store saved signature packets and print or e-mail them anytime.

Complete Animal History

ShelterTrack automatically logs every event for each animal; this Animal Journal can can be searched, viewed, and printed or e-mailed. Logged events include transfers, intake and outcome, foster homes, vet visits, vaccinations and medications, approvals, licenses and renewals, quarantines, spay/neuter, permits, enforcements and dispatch, scheduling items, behavioral evaluations, uploaded files, and forms received (adoption applications, etc.).

Time-Saving Batch Animal Updates

Comprehensive current inventory reports show you which animals are where and let you perform batch processes on selected animals: vaccinate, print documents or animal history reports, add or remove adoption or euthanasia approvals, transfer, place holds, and more.

PCI-Compliant Payments With Real-Time Tracking

Take payments online and track payment status in real time for licenses, donations, animal sponsorship, membership, and more. Mirror your financial software's Chart of Accounts, automatically collect sales tax, and run stock or custom financial reports with downloadable detailed backup. ShelterTrack also ensures that you collect all amounts due (with an Unpaid Items list), and it automatically notifies you of payments returned for nonsufficient funds.

Configurable Documents and Forms

Create an unlimited number of custom cage cards, behavioral evaluations, merge documents, and forms that can be used for any purpose (adoption applications and contracts, bite reports, you name it), and have new submissions automatically e-mailed to anyone. You can also capture signatures and auto-assign new forms to one or more employees or volunteers for handling.

Staff and Volunteer Management

Have your employees and volunteers use built-in clock-in and clock-out links to track paid and volunteer time by category. Create your own custom timesheet and review forms and administer employee reviews on a schedule or an ad-hoc basis. Unlimited, configurable permissions ensure that system users have access only to what you specify - you can even design their menus and layouts.

Extensive Medical History

Vaccinations with expiration tracking, boosters and revaccinations, medications and dose history and logging, medical tests and results, periodic health checks using custom data-entry forms, vet appointments and follow-ups, and surgeries can be scheduled with your on-site clinic or third-party veterinarians. All upcoming items are automatically added to the calendar, drug usage and controlled substances are logged, and medical history reports can be printed or e-mailed to anyone, anytime. If you have an on-site clinic, the hourly scheduler shows upcoming appointments in a compact, easy-to-read format and ensures that there are no conflicts.

Calendar and Reminders

ShelterTrack automatically adds all due items to the shelter calendar and prominently displays reminders so that nothing is missed. Due items include moves/transfers, quarantine interim checks and releases, medications and vaccinations, veterinary appointments and follow-ups, euthanasia, license exemptions, adoption/redemption requirements, phone call follow-ups, permit requirements, traps out and not returned, medical tests/health checks, and your own user-defined items.

Law Enforcement and Legal

Dispatch/calls, violations and enforcements, and cases/investigations are all included, with custom merge documents that can be used for case statements, enforcements, warning notices, and more. Attach documents and photos and print or e-mail history reports to anyone.

GIS & History By Address Or Person

ShelterTrack retains records of everything by address and person: occupancy history, dispatch/calls, violations and enforcements, animals, and more. ShelterTrack will also enforce address validation and integrate with your GIS system.

Public Lost and Found Animals

Let the public enter their own lost or found animals, or automatically add animals to your Found listings on intake, and use our RSS feed or HTML to bring your lost and found listings into your public Web site.

Trap Rentals and Loans

Traps can be ordered and entered into inventory, then checked out and returned with rental fees or on a fee-free basis. An at-a-glance display shows you the current status of all traps (out or available) and tracks specific locations when checked out. Ties in with the Inventory for ordering and receiving items for sale, rental/loan, or shelter stock.

Full Public Web Site Included

ShelterTrack provides a complete public Web site that is clean, simple, and responsive (works with phones, tablets, and computers). Post your adoptables and lost/found animals, collect donations, and let the public purchase/renew licenses, make payments, and fill out forms. You can also use RSS feeds to bring live ShelterTrack data in to your existing public Web site.

Integrations With Petfinder, RescueGroups, Maddie's Fund, Petlink, and Found Animals

ShelterTrack includes optional hourly feeds to Petfinder and RescueGroups.org, Maddie's Fund monthly and yearly Shelter Counts reporting, and auto-registration of microchips with Petlink and FoundAnimals.

Save and Download Searches

Our "Super Search" screens include hundreds of criteria you can use to find the animals, people, licenses and chips, addresses, and financial transactions in your system. Searches can be saved for later use, search results can be downloaded, and you can even customize the data returned in your search results.

Hundreds of Pre-Built Reports Plus Report Designers

Hundreds of pre-built reports are included: Length Of Stay, Average Response Times, intake/outcome statistics, and visual charts and graphs that can be saved and displayed to the public. Or create your own using our Report Designers – no technical skills necessary. You can even schedule reports to be automatically e-mailed to your choice of recipients on a periodic basis.